Refund Policy

Choosing abc.com as their travel partner guarantees travelers a memorable trip. As plans can change unexpectedly, being aware of the refund and cancellation policies can save you time and alleviate stress when you need to cancel your trip.

Below is a detailed guide on how to handle refunds, determine eligibility, and estimate the time required to receive a refund.

Get Familiar With Refund Basics

Only the original payment method will be used to process the refund. In addition, you are eligible for coupons, discounts, credits, or online rewards. And from time to time, you get a full set of all these items.

However, if you were charged a deposit or partial payment, you will be refunded the full amount, excluding any non-refundable costs. When you cancel your flight bookings, you need to include a summary and more information about your timetable.

Flight Refunds

Go through the airline's refund policy in your booking confirmation. Review some general policies that airlines follow.

• Fully Refundable Tickets - If you purchased a fully refundable ticket, the passenger is eligible to receive a full refund if you cancel your booking within the allowed period specified by the airline.

• Non-Refundable Tickets - Most discounted or promotional fares are non-refundable. However, you may be eligible for a refund of certain taxes and fees. In some cases, airlines may allow you to use the value of the ticket toward future travel, subject to rebooking fees.

• 24-Hour Cancellation Rule - If you cancel your flight within 24 hours of booking, then you are eligible for a full refund on your booked airline ticket.

• Separate Tickets - For separate tickets, you must cancel each flight individually. You may need to contact each airline directly..

Note : When your flight is cancelled or delayed, passengers are given the option to select a new flight or to cancel and get a refund. Thus, if you are traveling by air to or from any of the various destinations, or within them, be aware that you qualify for an additional refund from your airlines.

About The Travel Disruptions

For any type of travel disruptions, you have to check the official site of the airlines. Also, make sure that you are following the instructions to either modify or cancel your trip.

1. You can check the flight status on the airline's website to see if your flight has been delayed or canceled

2. If the airline cancels or delays your flight, they will offer a new booking or a refund, depending on your preference.

3. If you have travel insurance, check the conditions to see if it covers cancellations due to unforeseen events.

To Change Or Cancel Your Flight

Contact Customer Support - If you encounter any issues or need further assistance, our customer support team is available 24/7 to guide you through the process.

Your Rights As A Traveler

As a traveler, you are entitled to certain rights during your travel experience. Let's learn in detail.

It depends on the circumstances, like where and when you are flying to or from. What you are entitled to and what to do next. In these types of situations, you are subject to multiple rights if:

• Your itinerary spans more than one country or area.

• You purchased multiple tickets, such as a return with two one-way fares, since different rights may apply to each.

They apply when the flight is delayed or canceled.

Changes Are Done By Your Airlines

If your airline cancels or alters your flight, we will notify you via email, app notification, or SMS/text message. We will assist you in navigating the choices provided by the airline. Choose the option that best suits your needs after considering all of your options, including return policies. No matter what option you choose, we will send you a new confirmation email with your updated itinerary. Your airline may have the option to provide you with an extra reimbursement.

Important To Know

• Check the flights if you are changing your travel plans.

• In rare circumstances, you may have a flight with two one-way tickets, but only one of them has changed

• Seats and luggage booked on the first flight may not be refundable. Contact the airline later to confirm. If your impacted flight is on a route to, from, or via Europe, you may receive an email from Air Help. They can argue on your behalf to receive recompense.

Note: If you are sick and your illness can be transmitted to others, you cannot travel due to medical conditions or serious health concerns.

Medical Reasons

• Critical Illness

• Medical Conditions

• Any Communicable Diseases

• Public Health Emergency

During any communicable disease that has some serious health consequences, it can be easily transmitted by casual contact in an aircraft cabin.

What Should I Do When There Is A Medical Emergency?

For a refund request, one must reach out to the airlines directly. The passenger must provide any relevant documentation, including a medical certificate or other documents that support their claim for a refund on medical grounds, throughout the process.

You can find the contact details for the customer service department in either the itinerary or the shared confirmation email. In addition, if you have a trip scheduled in the next 72 hours, please contact me. Nonetheless, contact us as soon as possible.

Booking An Airline Credit For Flight Booking

Please note that if you cancel your booked flight, the airline will issue an airline future credit for your upcoming travels. Consult the airline credit section for additional details. Please be aware that we strictly comply with the policies and regulations set by the airlines. Every airline possesses its own set of rules and regulations.

Read the following general rules, which are as follows:

• The airline credit comes with an expiry date. We suggest you book and complete your travel by the expiry date

• Know that the credits can be used by the original ticket holder only.

• Passenger can use their credit to book flights from the same airline that issued their credit.

• Airlines provide individual credits to each and every traveler. One will not be able to combine or transfer them.

• However, there may be fare classes and cabin restrictions.

• Please note that the credits can be applied to the cost of your flight, excluding add-ons such as checked baggage, meals, and seats.

• Your new flight must depart from the same country as indicated on your original ticket.

• Some airlines only allow you to redeem your credit once per trip. This means that you could lose any utilized or remaining credit.

• If your new flight costs more than your airline credit, you must pay the remaining balance.

• If you redeem credit for a flight to a different destination than the one you originally booked, you may be required to pay additional taxes.

• The airline may deduct a fee from your credit when you redeem.

• If an airline offered you a credit or voucher because of unforeseen circumstances or a dangerous infectious disease, you must redeem it directly with them.

Contact Us For Assistance

If you need assistance with a refund request or have questions regarding abc.com refund policy, please contact our customer service team. You can count on our agents to provide you with the guidance you need and ensure a smooth refund process at any time, day or night.

Your trust means a lot to us at abc.com, and we work hard to make your travel planning as flexible and stress-free as possible.

Email : info@abc.com

Website : abc.com

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